Customer supportWe offer our customers
high performance tools and dedicated account handlers for the daily management of their business.
Our applications:
- Customer Care Application: a customer service tool for a global and detailed overview of the customer.
- User Self Care Application: a tool for monitoring consumption by the final customer.
- Merchant Self Care Application: a web interface linked to a purchase engine that can be used to open a store and to configure a catalogue of products with flexible and varied pricing options.
Advice and supportWe provide technical and regulatory advisory services for operators who use our offers.
We support our customers with the management of complex international projects: design of the offer, contractual arrangements, functional architecture, technical integration, organisation of the back office and so on.
We execute projects: integration of w-HA API’s in the operator’s computer system.
Datawarehouse
Statistical reporting, enabling analysis of customer transaction patterns

Platform based on tools recognised by Business Intelligence

Secure web tool, analysing customer support data

Simplicity and speed of adoption